FREE CONSULTATION

When you start researching your home improvements, there is a huge amount of information to digest. Our aim as a company is transparency, and to deliver honest advice.

If you have queries over the typical cost of home improvements, we can advise you over the phone, with a ballpark guide price on most projects. However, it can be difficult to give a rough estimate if you are looking for a bespoke installation.

We offer clients a completely free, no-obligation consultation, which will usually take place at your home. This consultation is thorough and will include a wide range of information so you can make an informed decision.

We will show you product samples and brochures, along with talking you through next steps. This is particularly important for more complex projects. We generally need 1-2 hours for a consultation, so once you’ve found a convenient date and time, give us a call to arrange an appointment.

PROJECT DESIGN & PLANNING

We’ll be working from detailed designs for your project, that you’ll have the opportunity to approve every step of the way. We’re also highly experienced when it comes to planning applications, which may be required for a conservatory installation, especially if you live within a Conservation Area. You can find more details on when a conservatory is and isn’t considered a ‘permitted development’ over on the Planning Portal.

You may need to consider Building Regulations if your new room is going to be open plan with the rest of the house and doesn’t meet all the exemption criteria within its design. We can fully support you in adhering to these regulations, along with any required Build Over Agreements.

TECHNICAL SURVEYS

Once you’ve decided that we are the right company for you, we’ll need to arrange for the initial on-site survey. The process varies for our product range, but all surveys are carried out by our highly-experienced Installation Manager. This will enable us to measure up accurately before placing your order.

ON SITE BUILDING WORK

For conservatories and other extensions, required base works will vary. We always install strong, properly constructed foundations to ensure longevity and safety. We have our own building team, meaning we have complete control over the final quality and standards. We can assist with a huge range of required building works, and work with trusted contractors for completing the finishing touches such as electrics and interiors.

THE DAY OF INSTALLATION

For conservatories and extensions, your installation can commence once your base works are completed, and your products have been delivered to our showroom. For all installations, including windows and doors, we’ll contact you in advance to arrange a convenient installation date once the delivery date of your products has been confirmed. The installation team will generally arrive in the morning to commence the works, and if it’s going to take more than one day, we’ll inform you of this beforehand.

COMPLETION PROCESS

Once your installation has been completed, your installers will take you on a tour. They’ll show you how everything works, including locks, other security features and handles, along with the operation and maintenance of your products.

At this stage, we ask you to sign a completion form, which confirms to us that you are happy with your final product. We love to see completed works, so after your installation is finished, it would be great if we can pop back for a visit to obtain feedback on how you found our services.